Customer intelligence

Voice of Customer Miner

Extract buying language, objections, desires, and proof from customer text.

Available in beta AI voice of customer automation

Automation brief

Analyze reviews, interviews, chats, emails, and testimonials into marketing-ready insights.

Great customer language is buried in raw comments and never reaches landing pages, ads, or email campaigns.

Inputs

What Aria needs

  • Reviews
  • Survey answers
  • Sales notes
  • Support conversations

Automation

What the workflow does

  • Clusters customer pains and desires
  • Extracts direct quote themes
  • Finds objections and purchase triggers

Outputs

What you get

  • VOC brief
  • Quote library
  • Objection map
  • Messaging recommendations

Why it matters

Turn this recurring marketing task into a repeatable operating habit.

Aria uses this workflow to keep the task clear, the inputs consistent, the output reviewable, and the learning reusable the next time your business needs it.

Related problems Aria can help with

  • voice of customer mining
  • AI customer research
  • customer review analysis
  • VOC automation

Private beta

Test Voice of Customer Miner in the Aria beta.

Bring a real business context and a concrete output target. The call is focused on whether this workflow can save time and improve execution quality.